What are your responsibilities as Head of Key Account Management?
I lead the strategic development of our key customer relationships and manage a team that’s tailored to different markets and needs. It’s not just about sales – it’s about structure. Who brings which strengths? How can we assign roles and build teams that truly perform? I see myself as someone who’s ready to restructure when needed – an ambitious person who’s not afraid to challenge the status quo.
What are you currently working on?
In addition to my core responsibilities, I continue to support our licensing business, especially in technical issues. It has become a third pillar of my work and gives me valuable insights into international operations. It gives us benefits in Germany, how can we learn from our other colleagues abroad? I’m also deeply involved in shaping the transformation of our sales organization – making it faster, more customer-focused and modern.
How do you view the transformation at Xella?
Germany has huge potential. But transformation isn’t just about new tools – it’s about mindset. We need a culture of open feedback, where people can speak honestly. Not everyone has the same strengths, and that’s okay. What matters is defining roles clearly and building teams that complement each other. Customers experience real value through solutions that are not only technically advanced but also thoughtfully designed and planned by highly driven teams.